306. From Pharmacy to Enterprise Operation Informatics feat. Quyen Ly

Intended Audience: Everyone

Originally recorded in mid 2022.

In this episode of Pharmacy, IT, & Me, pharmacist Quyen Ly returns to share her experiences in navigating the pharmacy landscape during the COVID-19 pandemic and her new role as Global Head of Service, Enterprise Operations Informatics at Philips. Quyen discusses the challenges she faces and offers strategies for finding solutions in her global leadership position.

Quyen highlights the transformative effects of the pandemic on healthcare, and discusses how it affects the way companies run. She shares firsthand insights into the need for innovative solutions to ensure patient safety and deliver quality care. As she delves into her new role at Philips, Quyen provides examples of the challenges she encounters as she manages complex service operations on a global scale. She emphasizes the importance of leveraging informatics and technology to streamline processes and improve patient outcomes.

Don't miss this inspiring episode as Quyen Ly's journey exemplifies the resilience and adaptability of pharmacists in the face of change, offering valuable insights and strategies for success in the evolving healthcare landscape.

To reach out to Quyen, visit her LinkedIn page at https://www.linkedin.com/in/quyen-x-ly/

Disclaimer: Views expressed are those of the individuals and do not reflect thoughts and opinions of any entity with which speakers have been, is now, or will be affiliated.


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For more information on pharmacy informatics, check out some of the following useful links:


ASHP's Section of Pharmacy Informatics and Technology: https://www.ashp.org/Pharmacy-Informaticist/Section-of-Pharmacy-Informatics-and-Technology/

HIMSS: https://www.himss.org/resources/pharmacy-informatics-and-its-cross-functional-role-healthcare


Disclaimer: Views expressed are my own and do not reflect thoughts and opinions of any entity with which I have been, am now, or will be affiliated.