#31 How to Combine the Physical and Digital Guest Journey
Description
Let's face it: we all love learning new things.
But most of all, we love to be inspired by learnings from other industries. And why not? Why shouldn't learnings from other industries be possible in the hospitality industry, in a modified form?
Marion from Student Hotel Berlin was asked a lot of expert questions about all things digitization in the hospitality industry and, of course, answered them.
How important is it to improve the digital visibility of a hotel, how can we make the best of existing, physical features?
And of course, when we have a hotelier sitting next to Daniel, we don't just ask what's possible, we ask most importantly: what have you already implemented and how has it changed the concept and guest experience of The Student Hotel?
So enjoy this HIC Hotelcast episode, live from our CoCoBe in Berlin. Powered by Allseated.
Our expert on LinkedIn:
Marion Koopman, The Student Hotel Berlin
Our host on LinkedIn:
Daniel Zelling, HIC
United States
