323: When Facts Are Forgotten But Feelings Remain: Why Your Tone Matters More Than Your Words
Description
When Greg tries to give helpful safety information about leaving a pot on the stove, it triggers an angry outburst about being controlled—revealing how even well-meaning advice can feel like an attack to someone living with dementia. Teepa explains why the feeling of being treated as incompetent often remains long after the actual words are forgotten, and she shares how to provide the same important information without triggering a defensive reaction.
👉 Recommended Resource: It’s All In Your Approach Learning Kit
This kit helps you shift tone and body language in exactly the way Teepa recommends. It teaches you how to adapt communication so that important safety messages are heard—without creating a defensive reaction. Because feelings often linger long after words are gone, this resource makes your approach matter.