DiscoverMind Your Business With Yitzchok Saftlas371: Marketing’s Role In The Customer Experience featuring Shep Hyken, Customer Service and Experience Expert
371: Marketing’s Role In The Customer Experience featuring  Shep Hyken, Customer Service and Experience Expert

371: Marketing’s Role In The Customer Experience featuring Shep Hyken, Customer Service and Experience Expert

Update: 2023-07-24
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  • Wording affecting the images customers have of a company.

  • Delivering a good customer experience to leave clients talking about you – a powerful form of marketing.

  • Convenience factor – what is it and how does it affect marketing a product?

  • Managing customer experience to retain customers. 





In this fascinating episode, Shep Hyken will explain how marketing plays a role in the customer experience.




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371: Marketing’s Role In The Customer Experience featuring  Shep Hyken, Customer Service and Experience Expert

371: Marketing’s Role In The Customer Experience featuring Shep Hyken, Customer Service and Experience Expert

710 WOR Mind Your Business