38. Delay Diplomacy: Phrases to Keep Clients and Teams Happy When Timelines Shift
Description
Delays are inevitable, but they don’t have to damage relationships. In this episode, learn how to communicate professionally and empathetically when timelines change.
Discover how to:
- Acknowledge delays clearly and without blame.
- Explain the reasons behind the delay to foster understanding.
- Reassure your audience with solutions and propose actionable next steps.
Phrases like “We’ve already implemented a solution and expect to be back on track by next Friday” will help you keep conversations constructive and build trust.
Download the free worksheet for practice and examples: lvlinguistics.be/episode38.
Episode Transcript: lvlinguistics.be/episode38
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