41. What Buc-ee’s, Chick-fil-A, and Your Lawn Business Have in Common
Description
🦫 Ever wonder why some businesses have raving fans while others struggle to stand out—despite offering the same service? In this episode, we explore the power of brand perception and how small details like clean equipment, clear communication, and consistent presentation shape customer trust. Whether you're a solo operator or building a team, learn how to create an experience that turns first-time clients into loyal advocates—and lets you charge what you're worth.
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