- Building Resilience in the Aviation Industry (Part I)

In this episode, John is in conversation with Richard Drennan, Business Continuity and Crisis Response Manager at flydubai. He started his aviation career on the ground with Menzies Aviation before holding roles within Titan Airways and British Airways in the U.K. In 2014 he joined flydubai within their Network Control Centre following his original discipline of Operations Control/Flight Dispatch. Since then, he has progressed and held roles in Airport Services and Safety before being tasked heading up Business Continuity & Emergency Response for the Organisation.

In addition to these roles, Rick hold the position of Emergency Response Director and is a member of the company Threat Assessment Group. 

03:34 The most dreadful floods that occurred last year, April 17th, 2024 in Dubai. How was flydubai affected?



07:46 In a way did we contribute to an overloaded system?



10:23 There wasn't necessarily a model set for this... We suspended our operations and activated our crisis management centre.

12:30 How did you use the  plans and checklists? How did they work for you? What were the lessons learnt?



16:00 It's not like volunteers don't get paid because they are worthless, but because they are priceless.