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#49 - Innovating public transport with Lotta Julkunen

#49 - Innovating public transport with Lotta Julkunen

Update: 2023-07-20

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Finnish strategic and service design agency Hellon has been working together with the Helsinki Regional Transport Authority (HSL) for the past 6 years to ensure the sustainable future of Helsinki’s public transport. For their productive partnership, they received the Service Design Award 2022 Best Non-Profit project!

We speak with Lotta Julkunen - design director and partner at Hellon - to discuss their well earned award, the philosophy of their partnership with HSL and many more interesting elements for doing successful service design at scale.

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#49 - Innovating public transport with Lotta Julkunen

#49 - Innovating public transport with Lotta Julkunen

Service Design Podcast