5 Things Tradespeople Get Wrong Dealing With Customers
Update: 2025-05-27
Description
Great work isn’t enough. If you want a thriving trades business, you need to master customer relations too.
In this episode of the FieldRocket Podcast, host Tulloch Priest chats with Alexa, a director-turned-trades software expert, about how good communication, honesty, and a little empathy can turn a first-time client into a lifelong customer.
From dealing with payment disputes to building trust, this is one every tradesperson should hear.
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