DiscoverService Design Podcast#56 - Experiments for inclusion with Tom Van Hoey and Yalenka Mariën
#56 - Experiments for inclusion with Tom Van Hoey and Yalenka Mariën

#56 - Experiments for inclusion with Tom Van Hoey and Yalenka Mariën

Update: 2024-08-09
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How to make your services more inclusive and accessible? Tom Van Hoey from District09 and Yalenka Mariën from Knight Moves share insights from Flanders' City Deal 'E-inclusion by Design,' where they focus on crafting accessible digital tools for 13 Flemish cities. Together, we discuss the importance of small-scale experimentation, encouraging city officials to adopt user-centred approaches, and using storytelling for sustainable collaboration.

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#56 - Experiments for inclusion with Tom Van Hoey and Yalenka Mariën

#56 - Experiments for inclusion with Tom Van Hoey and Yalenka Mariën

Service Design Podcast