588: Tara Viswanathan (CEO Of Rupa) - Handling Rejection, Creating Magical Moments, Leadership Hiring 'Must-Haves,' Learnings From Lululemon, and Keys To a Great Off-Site Retreat
Update: 2024-06-23
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Full show notes at www.LearningLeader.com
This episode is supported by Insight Global. Insight Global is a staffing company dedicated to empowering people. Please CLICK HERE for premier staffing and talent.
- Rejection is a learned skill. Tara has gone through rejection therapy. Go out and ask for something crazy big. Get comfortable with being rejected. Hearing the word no. Go big.
- Confidence is about keeping promises to yourself. Create evidence for yourself.
- Create magical moments for the people you’re leading. Show them how much you care for them. The small touches are a big deal. The magic is in the small details.
- How to have fun at your company: Fun (and culture) cannot be outsourced. You cannot delegate “culture carriers." You (the leader) are the ultimate culture carrier. It has to come from you.
- "Ask for money, get advice. Ask for advice, get money."
- "If it's too easy, you get soft."
- It's important to set high expectations for the people you're leading. "The boss I respected the most was a hard ass and very demanding."
- The difference between nice and kind:
- Nice = Soft, easy.
- Kind = Set high expectations. Hold you accountable to them. You're better long-term being kind.
- Tara's "must-haves" when hiring a leader:
- Raw intelligence - How quickly can you learn? Must be a clear and critical thinker.
- Fantastic communicator
- Intensity, drive, hunger
- Sense of humor - Need to be able to laugh and have fun.
- Values:
- Business owner
- Kid at heart
- Design thinking - Craft for the end-user
- Peak performance
- Be human
- Keys to a great off-site retreat
- Craft for the people
- High energy
- Sense of connection - get to know each other
- Peak performance workbook - set goals
- Small touches - personalized gifts for the team (like picture frames with personalized pictures in them)
- Create magical moments to connect
- Focus on the arrival - make it special
- Eliminate loneliness - Assigned seats, name tags, conversation prompts (especially helps introverts)
- Tara worked at LuluLemon while in grad school at Stanford. It was a useful learning experience for her. She worked for a world-class manager.
- What Tara learned from her parents:
- Leadership is about modeling the right behaviors.
- Advice - "If you want to be extraordinary, you can't fit in."
- "Give way more than everybody else."
- "Follow great people and be around greatness."
- Tara created a 50-slide PowerPoint while going for a role as a part-time content writer. Going above and beyond for that leader left an impression and that woman who Tara impressed remains a mentor, investor, and friend to this day more than a decade later. You never know what will happen if you consistently over-deliver for people.
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