6 Conditions Podcast Episode 016: Team Leadership & Team Effectiveness in a Covid19 Respiration Clinic: Special Guest Janice John, Cambridge Health Alliance

This episode continues a series focusing on practitioner, organizational and team leader perspectives on applying the 6 Team Conditions framework and Team Diagnostic Survey in real world settings.  In this episode show hosts Ruth Wageman and Krister Lowe interview Janice John--MHCDS, MHS, PA-C, Medical Director at Cambridge Health Alliance--on her experiences standing up a Covid19 Respiration Unit.  

In her current role as Medical Director Janice built and led a team of 15 clinicians to create an outpatient clinic to care for patients at high risk for and from COVID-19 in Middlesex County MA, and become a model of excellence and learning for outpatient COVID-19 care. Janice and her team created clinical guidelines used by many health systems, including the development of the UpToDate chapter for outpatient adult care for COVID-19. The team’s core focus has been to increase access to communities impacted by systemic racism, build trust and decrease stigma. Learn more about Janice: https://www.linkedin.com/in/janice-john-mhcds-mhs-pa-c-8b854663/

Some themes explored in the episode include: 

• Rapid team formation
• Starting small, prototyping and scaling
• Purpose and urgency in teams
• Pausing and relaunching teams to foster sustainability
• Team coaching in weekly :45 minute sessions
• Technical expertise and team leadership
• Importance of spaces for reflection in action
• Team cadences and rhythms
• Complexity and emergent learning and performance
• Challenges and insights as a team leader
• Complex adaptive systems
• Grappling with structural racism