70 // Design Thinking and Getting Learner Perspective with Laura Fletcher
Update: 2021-09-21
Description
Laura Fletcher is a Senior Program Manager for Leadership Development at Salesforce where she designs and manages programs that improve performance and engagement. Prior to joining Salesforce, she was the Manager of Instructional Design at Bottom-Line Performance, where she led a team that designed and developed award-winning learning solutions. Laura co-authored the book, "Design Thinking for Training and Development," published by ATD Press in 2020 which we’ll get into in this episode.
Today we discuss:
- Designing for learner value rather than engagement
- Adapting the sweet spot for innovation for learning design
- Handling training requests
- Examples and stories that illustrate the principles of the book
Resources
- The book: https://www.amazon.com/Design-Thinking-Training-Development-Sharon/dp/195049618X
- Connect with Laura on LinkedIn: https://www.linkedin.com/in/laurafletcher-indy/
- Stanford D School website: https://dschool.stanford.edu/resources
- IdeaU.com resources - https://www.ideou.com/
Join the conversation on the LX Leader LinkedIn page: https://www.linkedin.com/company/learning-experience-leader-podcast
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