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What makes therapeutic care truly effective? Simon Benjamin takes us on a journey through his remarkable career—from cleaning houses as a support worker to leading the Lighthouse Foundation as CEO—to reveal the essential ingredients of healing environments for vulnerable children and young people.

Drawing from his immersive experiences at the Mulberry Bush School in the UK and the Lighthouse Foundation in Australia, Simon articulates a profound truth often overlooked in our sector: therapeutic practice must permeate every level of an organisation to be effective. When leadership teams maintain their own reflective spaces, they model the vulnerability and trust-building that forms the foundation of healing relationships with clients.

"The alignment has got to be through the whole system, from top to bottom," Simon explains, offering a compelling metaphor for why comprehensive support structures matter. Working in child protection is like navigating rough terrain—without proper "suspension" systems like reflective practice and ongoing training, staff get "bashed up" and eventually leave, their potential for creating meaningful change lost in the process.

Most powerfully, Simon challenges organisations to examine whether their therapeutic approaches actually reach a "therapeutic level" where healing begins. Just as medication must reach a certain concentration in the bloodstream to combat disease, therapeutic care must provide enough positive experiences to create real change in people's lives. This requires more than simply being "trauma-informed"—it demands consistent, thoughtful practice embedded in organisational culture.

For leaders considering implementing therapeutic approaches, Simon's advice is clear: genuine leadership buy-in is essential, and the change process itself should model the therapeutic principles being introduced. By engaging the entire organisation in this journey, leaders create alignment that supports lasting transformation for both staff and clients.

Whether you're a frontline worker, manager, or executive in social care, this conversation offers practical wisdom for creating environments where vulnerability becomes strength and healing becomes possible. Join us as we explore how reflective practice at every level creates organisations capable of truly transformative work.
Simon’s Bio

For two decades, Simon experienced a wide range of care models in disability, mental health, special education, out-of-home care and Aboriginal childcare services. 

This included caring for deeply traumatised children in both community-based and state-run residential care homes.

More than 10 years of this time was spent immersed in the well-established therapeutic milieu workplaces of The Mulberry Bush School in the United Kingdom, and Lighthouse Foundation in Australia, having been CEO for more than five years at the latter. 

Simon now draws on this rich career experience, together with the latest research and evidence-based approaches, to empower organisational leaders, teams and frontline workers to better manage their own wellbeing and deliver optimal outcomes.

While his work supports a broad range of clients, Simon specialises in Out of Home Care, Mental Health, Homelessness sectors.

Simon’s vision is to see people, organisations and the human services sector deliver the care that vulnerable people need to enable them to reach their potential.

Simon's Website: https://blueskies.net.au/


Disclaimer

Information reported by guests of this podcast is assumed to be accurate as stated. Podcast owner Colby Pearce is not responsible for any error of facts presented by podcast guests. In

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