Strap in for an insightful episode of Thrivecast! Gururaj Pandurangi is getting together with Audrey Melnik, the go-to expert when it comes to customer journey optimization and an entrepreneur with many tricks up her sleeve. They're going to unravel the complexities of customer journey optimization, diving into the whys, the whats, and the hows. With Audrey's wealth of experience and unique insights, you're in for a treat. Get ready to level up your understanding of how to enhance customer satisfaction and supercharge business growth! 

What you're going to love about this episode: 

• Demystifying the Concept: We're breaking down the basics of customer journey optimization, shedding light on its importance in the business world today. 

  
  



• Strategies Uncovered: Audrey lets us in on expert strategies for mapping and optimizing customer journeys. If you've been looking for ways to boost customer experience, you don't want to miss this! 

  
  

• Audrey's Secret Sauce: Get a peek into Audrey Melnik's unique approach to customer journey optimization. Discover the strategies that have propelled her to the top of her game. 

  
  



• Real-Life Lessons: We're sharing tangible examples and case studies, so you can see these strategies in action. Gain insights into how businesses have transformed their customer journeys and the impact it's had on their performance. 

  
  



• Trend Tracker: Keep your finger on the pulse with the latest trends in customer journey optimization. Find out what's working, what's not, and how you can stay ahead of the curve.