Listen Top Shows Blog

A Guiding Star Is Born— How Adopting a New Approach to Feedback Transformed Our Practice Culture

A Guiding Star Is Born— How Adopting a New Approach to Feedback Transformed Our Practice Culture

Update: 2020-07-13

Share

Description

The “Feedback Is a Gift” mantra’s fresh perspective can take time and effort to develop, particularly for those who have historically avoided potential conflict. Not only did feedback need to be rebranded as a word; we also needed to rebuild trust, understanding, and credibility.

This episode of EyeTalks Radio is being sponsored by Care Credit.

Comments

In Channel

Q&A: Optical Operations

Q&A: Optical Operations

2020-07-2229:07

A Guiding Star Is Born— How Adopting a New Approach to Feedback Transformed Our Practice Culture

A Guiding Star Is Born— How Adopting a New Approach to Feedback Transformed Our Practice Culture

2020-07-1312:11

Ready, Set, Know—How We Increased Conversion Rates by Empowering Our Patients

Ready, Set, Know—How We Increased Conversion Rates by Empowering Our Patients

2020-06-3006:28

Q & A Interview – How to Become a COE

Q & A Interview – How to Become a COE

2020-04-2912:41

Practicing Intrapreneurship in Your Organization

Practicing Intrapreneurship in Your Organization

2020-03-2607:58

Training Employees to Create Exceptional Patient Experiences—5 Tips

Training Employees to Create Exceptional Patient Experiences—5 Tips

2020-02-2408:01

The Best Lens “Recipe” for Dispensary Success— Fewer Ingredients in the Right Portions

The Best Lens “Recipe” for Dispensary Success— Fewer Ingredients in the Right Portions

2020-01-1307:53

Making a Difficult Journey a Little Easier

Making a Difficult Journey a Little Easier

2019-12-0908:50

Wearable Technology — Don’t Let Smart Technology Outsmart You

Wearable Technology — Don’t Let Smart Technology Outsmart You

2019-11-1107:40

When Managers Disagree

When Managers Disagree

2019-10-0708:28

Q & A Interview – Operation Sight

Q & A Interview – Operation Sight

2019-09-1617:34

Taming the Torment…Gaining Improved Cooperation with the Most Difficult Staff and Physicians

Taming the Torment…Gaining Improved Cooperation with the Most Difficult Staff and Physicians

2019-08-0130:08

Recruiting Strategies for Ophthalmology—Where to Search for New Physicians

Recruiting Strategies for Ophthalmology—Where to Search for New Physicians

2019-07-0205:54

ASCs: The Never-Ending Quest for Quality

ASCs: The Never-Ending Quest for Quality

2019-06-0723:43

Pity the Woodpecker— Making Meetings Productive

Pity the Woodpecker— Making Meetings Productive

2019-05-3008:43

Training Technicians to Be Critical Thinkers

Training Technicians to Be Critical Thinkers

2019-04-1807:23

Developing Your Mid-Level Managers

Developing Your Mid-Level Managers

2019-03-0709:02

We All Scream for… Exemplary Customer Service

We All Scream for… Exemplary Customer Service

2019-02-1908:57

Documenting Eye Codes–Just How Compliant Are You?

Documenting Eye Codes–Just How Compliant Are You?

2019-01-2909:34

Getting Things Done in the Busy and Changing World of Health Care!

Getting Things Done in the Busy and Changing World of Health Care!

2018-11-0120:04

00:00

00:00

x

A Guiding Star Is Born— How Adopting a New Approach to Feedback Transformed Our Practice Culture

A Guiding Star Is Born— How Adopting a New Approach to Feedback Transformed Our Practice Culture

ASOA