They say the value you provide isn’t nearly as important as pushing yourself to provide it.  Listen as former Mayor Joe Sensenbrenner tells his story of meeting Dr. Deming and being so profoundly influenced that he introduced the science of quality as an approach to make the City of Madison a better place to work and live.  Along with Michael Williamson, Elizbeth Fadell, and Tom Mosgaller, they share their story of what it took to start and succeed in making a difference.  This was a “Moment in Time.”