The Business Transformation 101 series is built around People, Plans, and Processes. Prior podcasts in this series focused on People and Plans. The third component, Processes, focuses on the Lean Processes that are utilized to execute the business plans, both short-term and long-term, and deliver results for the customers and shareholders.

This podcast provides a Primer on Lean and the philosophy of Lean. Many people think of manufacturing when the topic of Lean is brought up but Lean applies to any process and therefore should be applied across the entire enterprise. It applies in the office as well as in manufacturing. It applies to product businesses as well as service businesses – “service” can be substituted for “product” anywhere in this discussion. Ensure that the application of Lean is embraced in all aspects of the business – if there is a process lean it out, if there is not a process, create a lean one.