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A patient complaint that actually led to change

A patient complaint that actually led to change

Update: 2025-10-17
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When his wife died of endometrial cancer, Charles Kinch refused to accept that the care she received was the best she could get. His complaint, at first dismissed, has now sparked major changes in how cancer patients in British Columbia are treated and supported.

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A patient complaint that actually led to change

A patient complaint that actually led to change