Lucy: Hello.
School librarian: Hello, what’s your name?
Lucy: My name's Lucy.
School librarian: And what's your surname, Lucy?
Lucy: Moore.
School librarian: Can you spell that?
Lucy: M-O-O-R-E.
School librarian: Thank you. What class are you in?
Lucy: Class 1B.
School librarian: Class 1B. And how old are you, Lucy?
Lucy: I'm 13.
School librarian: Have you got a photo?
Lucy: Yes, here you are.
School librarian: Thank you ... OK, thank you, Lucy. Here's your school library card.
Lucy: Thanks. Bye.
School librarian: Goodbye.