DiscoverThe Astonishing Healthcare PodcastAH082 - Pharmacy Benefit Implementations: Have No Fear, Alignment & Process are Here
AH082 - Pharmacy Benefit Implementations: Have No Fear, Alignment & Process are Here

AH082 - Pharmacy Benefit Implementations: Have No Fear, Alignment & Process are Here

Update: 2025-09-12
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In this episode of the Astonishing Healthcare podcast, Tracey Rollins, CPM (Sr. Director, Client Implementations) and Kristen Morgan (Director, Health Plan Implementations) join Justin Venneri in the studio for a discussion about pharmacy benefit implementations and how switching to an aligned, transparent partner can be efficient and a pleasant experience, despite the complexities involved.

Tracey and Kristen explain how employers and health plans can prepare for and manage the transition to a new pharmacy benefits partner, emphasizing the role that the PBM should play and the importance of making strategic decisions early in the process to build trust and ensure a seamless implementation. They highlight how the process improves with time and growth, offering more reassurance that clients' needs can be met, recent trends and enhancements to the process (e.g., that larger employers are starting the process earlier than ever and becoming more sophisticated), and the role advanced technology platforms like Judi play in maintaining flexibility and compliance in a rapidly evolving regulatory landscape.

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AH082 - Pharmacy Benefit Implementations: Have No Fear, Alignment & Process are Here

AH082 - Pharmacy Benefit Implementations: Have No Fear, Alignment & Process are Here

Capital Rx