DiscoverPayments SmartCastAI and Customer-Centricity to Fight Fraud
AI and Customer-Centricity to Fight Fraud

AI and Customer-Centricity to Fight Fraud

Update: 2025-09-08
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Could AI and customer-centricity be weapons in the fight against payments fraud? In this episode of Payments SmartCast, Amy Morris, Nacha Senior Director, ACH Network Rules, and Saurabh Joshi, President of CSG Forte, discuss fraud prevention and the customer experience.

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AI and Customer-Centricity to Fight Fraud

AI and Customer-Centricity to Fight Fraud