AI vs the feedback gap: making workplace feedback fairer, with Textio's Mykel Rangel
Description
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How does bias show up in workplace feedback, and can AI help fix it?
In this episode, we speak with Mykel Rangel, VP of Engineering at Textio, a company that has built AI-driven tools that are reshaping the way managers give feedback and how recruiters craft job ads. We explore the hidden biases in performance reviews, how feedback impacts employee retention and pay, and what leaders can do to create more equitable workplaces.
We also cover:
- Textio’s research on workplace feedback and what language can reveal about a company’s culture
- Why women tend to get more personality-based feedback than men
- How AI can help managers close the feedback gap
- Strategies for evaluating AI tools for bias mitigation
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About Mykel Rangel
Mykel Rangel is the Vice President of Engineering at Textio, a company using artificial intelligence to help organisations create more inclusive, effective, and engaging written communication. Starting off as a tech writer, Mykel transitioned into software before joining Textio.
Learn more about Textio: https://textio.com
Follow Mykel on LinkedIn: https://www.linkedin.com/in/mykel-rangel-18963322/
Read the report on bias in performance feedback: https://textio.com/feedback-bias-2024
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