AI vs. Humans: How Teleperformance Keeps People First
Update: 2025-10-09
Description
AI is coming for call center jobs, right? Not so fast! The world's largest outsourcing company, Teleperformance, is proving that people still matter, even as AI gets smarter. Find out how they're calming fears, retraining staff, and using AI as a tool to empower employees, not replace them. Can a human-first approach win in the age of automation?
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