Welcome back to The AI-Ready Doctor! In this insightful episode, Dr. Hassan Bencheqroun is joined by patient experience expert Karla Cardoza to dive deep into how AI is transforming the patient journey from hospital admissions to critical conversations at the bedside. Drawing from their own personal encounters as both caregivers and family members, they explore the promise and pitfalls of integrating AI into healthcare.

Together, they break down common concerns about trust and transparency, generational perspectives on new technology, and the importance of keeping the human touch alive even as AI streamlines the administrative burdens that wear down clinicians. You'll hear firsthand stories, insights from national conferences, and practical takeaways for doctors, administrators, and patients navigating this rapidly evolving landscape.

Whether you’re curious about AI’s role in patient education, worried about data privacy, or wondering if your job could be at risk, this conversation will leave you not only better informed, but more empowered to shape the future of healthcare with both technology and empathy.

00:00 Healthcare Trust and AI Challenges

04:39 Patient-Centered Problem-Solving

08:33 AI Reducing Healthcare Costs

10:46 AI Adoption in Rural Healthcare

15:04 AI in Healthcare: Data Governance

18:20 AI Enhancing Doctor-Patient Communication

20:38 "AI, Humans, and Personal Touch"

25:27 "AI for Decision-Making Assistance"

27:28 "AI vs. Human Connection"

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“Disclaimer: Informational only. Not medical advice. Consult your doctor for guidance.”