Account Management w/ Michael Tuso: The Side of Sales No-one Wants to Talk About
Update: 2023-01-20
Description
Luke and Michael sit-down to discuss account management, upselling, keeping customers happy, and how to build a world class post-sale revenue team.
About Michael: He was the first sales leader hired at Chili Piper and the company had less than $0m ARR when he joined and he scaled it successfully to Seed, Series A, and Series B, ending with a $350m valuation.
He built a repeatable process to hire, coach, train, and built out processes for the entire revenue org.
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