Laura Laker interviews Fare City's Charles Critchell, the Active Travel Academy Media Awards' only double winner. In 2019 Charles won our investigations/long-term follow-up category for his piece, Burning Bridges, on the closure of Hammersmith Bridge to motor traffic, and in 2020 won the campaign or research category for a two-parter on non-commercial use of cargo bikes. Judges enjoyed the detail and research that went into Charles' two pieces.

Charles founded Fare City, an urban transport think tank, in October 2019 after quitting his job as an architect. Although not a media organisation the original research and storytelling that went into both pieces won Charles two awards for his work. Charles talks to the Active Travel Podcast just as Fare City is about to become incorporated into a community interest company.

Charles talks to Laura about his Fare City project, about chasing a stern businessman across Hammersmith Bridge in the name of research, and how one of his award-winning pieces is about to become a research paper.

Charles' winning pieces can be found here:

Burning Bridges (2019 winner) https://farecity.org/2019/10/01/84/

Sharing the Load (2020 winner)

Part one: https://farecity.org/2020/01/10/sharing-the-load-part-one/

Part two: https://farecity.org/2020/01/17/sharing-the-load-part-two/

Transcription of interview

Laura Laker 0:02   

Hi and welcome back to the active travel podcast, and to the start of our second season. So we had a bit of a break from Autumn in 2020 to fit in the Media Awards and various other things that we were working on but we are now back for 2021 with season two. So, we are kicking off with a look back at those Active Travel Media Awards from November, and interviewing some of the winners. We started the Media Awards in 2019 to recognise the impact that media reporting has on active travel and wanted to recognise in particular, some of the good practice in the field. The second annual awards event was virtual this time, we had nine categories in 2019 with a special award category for Brian Deegan and Bob Davis for ideas with beers. Charles Critchell is the Active Travel Media Awards' only double winner, picking up awards in 2019 and 2020 both in categories recognising in depth research or investigative work. Charles is the founder of fare city, which is a transport Think Tank based in London. Now fare city describes itself as a team of built environment professionals advocating for sustainable transport and empowering individuals to make reasoned travel choices. They say they're embracing the in between: small things which are often overlooked, which collectively can add up to big changes. So welcome Charles.

Charles Critchell 1:27   

Hi Laura, thanks for having me.

Laura Laker 1:29   

Yeah Nice to have you on. So, you're kind of an unusual, one in terms of media angle because you are an architect. You left your job as an architect in April 2019, and launched Fare City in October that year. A month later you won our first Media Award, your piece titled Burning Bridges, which was published on Fare City's website about the closure of London's Hammersmith Bridge and second, Sharing the Load, is a two parter on non-commercial cargo bike use in London, which was published January 2020 which won our most recent award. And so that was published pre pandemic. Although your site isn't a traditional news site per se, our judges were enamoured with the research you put into the pieces which are journalistic in that you speak to people you tell a story and you do the research to put that story forward so perhaps you can start by telling us a little bit about those pieces how you came up with the ideas and how you approach them. 

Charles Critchell 2:26   

Yeah, sure. I mean, I think it's important to point out that for Fare City we're all about co-creating fairer cities, and as you say by empowering. You know city users to make more reasoned travel choices, and for us cities are really about people, and it's about the story as well the narrative. And I think so for the Hammersmith Bridge piece first of all, when the bridge, initially closed in April 2019, and that was to motorised transport I should point out, so I was walking across the bridge several times a week, as was everyone else. And back in those days when you could go up to people and talk to people on the street, and I was actually walking across and I spoke to a lady and I said sort of said to her, well this is a bit of a drag isn't it you know we're having a walk across the bridge to get to the bus stop on the other side, you know she turned around, she said no, it's fantastic. It's the best part of my day. You know I get to sort of relax unwind after work I can walk across the river, and I really think that got us thinking about how these conversations were going on, and across the bridge, you know, across all sorts of times of the day. And people were sort of engaging with one another conversing with one another. And we sort of wondered then you know, are there broader well being benefits to the closure of the bridge because I think, as has been well established since the bridge closed in April 2019 to motorised vehicles, there was this prevailing narrative that actually this was a fundamentally bad thing, and you know everyone was sort of universally upset about this closure but actually, that wasn't the case. I think what we did then is, as you say we sort of surveyed users on the bridge, and there had been other surveys have been done, I won't name names but they were fairly unrepresentative, and a lot of sort of leading questions such as, what's the worst thing about the closure of the bridge. So, we approached it from a different point of view, where we were trying to be neutral, and trying to be trying to be sort of fair and actually conducting the surveys on the bridge itself over a four day period just to get a flavour of what people were thinking about the bridge, and I guess as importantly, how they would want the bridge opened in the future. Just a few anecdotes before maybe I'll tell you a bit about some other findings but, for instance, there was a young couple that lived on the south side of the bridge, and you know they said that they used to get deliveries every day. And since the you know the closure of the bridge to motorised vehicles, they, they stopped doing that, and they'd started cooking more, and then we had a young boy who actually sort of contradicted his mother, and go ahead to change your answer to the survey which I thought was fantastic. She wanted cars back on the bridge. And he said, you know, what about my asthma. And so, I think, again, I mean, aside from the findings of the survey it's these little anecdotes and these vignettes of city life which kind of come together in that place, and that moment in time on the bridge, which makes you feel that that really is, is this is critical sort of bit of infrastructure and that's what we talk about about trying to make city transport work harder city infrastructure work harder to unlock additional benefits for people,

Laura Laker 5:36   

the closure of the bridge that inspired you to quit your job was it, because I notice it happened in the same month.

Charles Critchell 5:43   

No I don't think so.

Laura Laker 5:48   

I'm just imagining. I love that you you like going up and talking to people, because I also do that and I guess that's one of the joys of being a journalist is that you kind of have an excuse to talk to people and it's a bit old school maybe because so much is online these days, but you do get quite interesting stories from people actually and they can be quite open,

Charles Critchell 6:06   

yeah you're right i think a lot of that stems from training and then qualifying as an architect because when you're at architecture school, part of what you're doing is trying to understand the built environment how people are interacting with streets and public spaces. And I think some of the stuff we used to do in sort of undergrad which, you know, looking back at it now is probably, particularly now as the pandemic would be frowned upon. But I think that was really instructive in sort of making you sort of forcing you to interact with people and really try to understand how other people are experiencing urban space.

Laura Laker 6:42   

That was one of Jan Gehl's, I think it was his wife's criticism of the famous urbanist, that inspired him to and start looking and observing people that was that, I think she's a psychologist or a psychiatrist, and she was saying, Well, the problem with architects is that you don't build for people or you don't think about people, but it really is so important, isn't it and I guess that's where the crossover is with the public realm.

Charles Critchell 7:02   

Yes, sir. I think you're absolutely right and i think only by speaking to people about their lived experience of the built environment. Can you really get a real sort of representative understanding of what people are doing in cities and you know the ways in which cities should be designed for them.

Laura Laker 7:22   

And so, you found that a lot of people basically wanted to keep the bridge open to people walking and cycling yeah

Charles Critchell 7:28   

so I think we have three key findings. The first one is that a greater percentage of those surveyed considered that the closure of the bridge to motorised vehicles had some benefits. So, I mean it's worth pointing out that a lot of the people we s