DiscoverBuilding Brand AdvocacyAdvocacy 101: Abercrombie, Mint Velvet & DOAC’s Cheat Codes to Community Strategy
Advocacy 101: Abercrombie, Mint Velvet & DOAC’s Cheat Codes to Community Strategy

Advocacy 101: Abercrombie, Mint Velvet & DOAC’s Cheat Codes to Community Strategy

Update: 2024-04-10
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What does it take to energize a thriving community of superfans, in today’s Social Commerce era?


Community-building gurus Katie Adams (Senior Marketing Director EMEA @ Abercrombie & Fitch), Sian Pilkington (Senior Marketing Manager @ Mint Velvet), Grace Andrews (Marketing Director for Steven Bartlett & The Diary Of A CEO), Angelic Vendette (Founder @ Ave Advisory, ex-Alo Yoga, ex-Sephora), and Daisy Morris (Founder @ The Selfhood) know.


In this ‘Advocacy 101’ episode, you’re invited to dive back into Building Brand Advocacy’s best advice on the world of community. A compilation of insightful conversations and tactical advice from past episodes, the experts share exact strategies that have worked for nourishing their world-renowned brand communities.


Follow the timestamps to hear from…


1:32


– Katie @ Abercrombie & Fitch


On how full-funnel marketing remains pivotal for fostering community, why evolving alongside your brand fans is key, and her direct engagement strategies for building meaningful connections.


3:46


– Daisy Morris @ The Selfhood


On the nuanced distinction between an audience and a community, building for the Advocates who love you, and why it all comes down to speaking to your community to foster loyalty. 


11:32


– Angelic @ Ave Advisory (ex-Alo Yoga, ex-Sephora)


On harnessing the power of word-of-mouth, spotting strategic community investment opportunities, and how to attribute success back to your community building efforts; despite its notorious difficulty. 


15:01


– Sian @ Mint Velvet


On combating dark social by leveraging community engagement, how to authentically participate in relevant conversations outside of your brand, and why cultivating a sense of belonging is the ultimate lever for connection.


16:03


– Grace @ The Diary Of A CEO


On adding immediate values to the community you’re cultivating, resisting the urge to chase every trend, and tried-and-tested strategies for Advocate retention. 


Tune in. Take your community strategy to the next level.


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Advocacy 101: Abercrombie, Mint Velvet & DOAC’s Cheat Codes to Community Strategy

Advocacy 101: Abercrombie, Mint Velvet & DOAC’s Cheat Codes to Community Strategy

Paul Archer and Verity Hurd