An end of year look-back for bolt
Description
Jim, David and Fiona discuss:
• Insurance’s change of image
• Investment into insurance – and the rush into the industry
• The importance of understanding what ‘insurtech’ actually means
• The dot com boom (and David’s funny story)
• 2021 highlights for Jim and David
• Having such a diverse customer base
• Merging technology with all kinds of distribution opportunities
• Embedded insurance
• Working with businesses to reimagine their own business model
• Creating a win:win kind of deal (for everyone)
• Knowing your competition
• How to form relationships from a socially-distanced place
• Change and change management
• Career evolution (and Jim becoming CEO)
• Jim’s management style and what it’s like to work at bolt
• Using tech so call centers can sell insurance intuitively
• What Jim and David would have done differently this year
• The holiday season – traditions, rituals, and a certain TV show finale
Happy holidays to all listeners!
Find out more at https://www.boltinsurance.com/













