DiscoverKnowledge at WhartonAre Bad Listeners Actually Bad at Listening?
Are Bad Listeners Actually Bad at Listening?

Are Bad Listeners Actually Bad at Listening?

Update: 2025-05-19
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Research from Wharton professor Rebecca (Becky) Schaumberg and PhD student Zhiying (Bella) Ren reveals how disagreement in a conversation is often mistaken for bad listening, regardless of how engaged the listener is. Schaumberg explains their findings.

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Are Bad Listeners Actually Bad at Listening?

Are Bad Listeners Actually Bad at Listening?