In this episode, moderated by former Partner Peter Mirus, three of Build’s experts lead a discussion about the challenges facing modern development/fundraising operations. We answer questions from the audience about development operations and technology challenges, and share insights and experience from our combined decades of experience in nonprofit strategy and constituent relationship management (CRM).

The Questions

We shared our thoughts in answer to the following questions:

1. What have been the major fundraising development, technology trends and evolutions over the past three to four years? 

2. It seems that Salesforce has dominated the market. Do you think, Microsoft or any other company has a chance to be competitive? 

3. What should non-profit fundraising and development look for in the future evolution of CRM technology? What are the kinds of improvements or enhancements that we should expect to see maybe over the next year or two or even longer than that? 

4. Do you think there are more advancements that can be made with data visualization or have those peaks been reached?