Audrey Hazak: The future of customer experience with AI
Update: 2025-03-10
Description
How is AI enhancing customer experiences and what’s next in this field? In this episode of the AI at Scale Podcast, Audrey Hazak, the SVP of Digital Customer Relationship at Schneider Electric, unveils how her teams are applying AI to drive digital transformation and what she thinks is the next frontier of digital customer experience.
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![Renée Cummings: The human impact of algorithmic systems [replay]](https://s3.castbox.fm/c9/c1/6e/9ae20c44e0fffe4b67e6764030bfdbe4e6_scaled_v1_400.jpg "Renée Cummings: The human impact of algorithmic systems [replay]")
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