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Austin Moorhead On Turning Hard Work Into Agency Innovation

Austin Moorhead On Turning Hard Work Into Agency Innovation

Update: 2025-10-02
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Description

What happens when a State Farm agent decides he’s not cut out for the captive world and instead builds a tech empire supporting $2B in premium? Jason Cass sits down with Austin Moorhead, Founder of Lava Automation to unpack that journey. 




Key Topics:




  • Austin’s leap from State Farm to automation and his “lightbulb moment” with Keap




  • Growing from a side project into 350+ virtual assistants powering $2B in premium




  • Balancing hard work, family, and redefining success in the agency tech space




  • Why AI hype feels like past industrial shifts and what it really means for agencies




  • How LAVA approaches SOC 2 certification and data security in the AI era




  • Turbo Dial’s customizable VoIP and HubSpot’s growing role in larger agencies




  • Why lead generation remains the great separator for top-performing agencies




  • Optimizing websites for ChatGPT and AI-driven search, not just Google




  • Fear, valuations, and why relationships still anchor the future of independent agents




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Produced by PodSquad.fm

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Austin Moorhead On Turning Hard Work Into Agency Innovation

Austin Moorhead On Turning Hard Work Into Agency Innovation

Agency Intelligence