Automation is inevitable; May the best (customer) service win
Update: 2024-05-06
Description
In episode 8 we're chatting about parts of our lives that haven't been digitized, from pharmacies to notebooks, there's still a place for people in the world.
On the other hand, the march of technology is inevitable. When it feels like AI is coming for all of us, how can we decide which parts of jobs should really be automated? đŸ¤–
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