In this episode, we sit down with Erin Liles—owner of Salon Polish, community advocate, and the latest recipient of the You Make a Difference Award. Known for her honesty, humor, and the kind of work ethic that turns a small business into a local anchor, Erin brings a perspective shaped by decades in the beauty industry and a lifetime of caring deeply for the people around her.

What starts as light banter—ChatGPT jokes, studio updates, and running a business with family—quickly becomes a deeper conversation about responsibility, leadership, and what it means to show up for your community. Erin breaks down the real work behind building Salon Polish: expanding locations, mentoring staff, navigating opinions, and creating a space that welcomes absolutely everyone.

We dig into the tough topics too—aging, beauty standards, the pressure social media puts on young women, and why sometimes the most ethical answer a stylist can give is “no.” Erin shares the requests she regularly turns down, the values she stands firm on, and the message she hopes every client walks away with.

From entrepreneurship in Montrose to embracing competition, from serving male clients to becoming a Hot Works Ambassador, Erin shows how a salon becomes more than a salon—it becomes a hub for stories, confidence, connection, and community.

Whether you’re a business owner, a beauty professional, a creative, or just someone who values people doing good work for the right reasons, this episode offers a candid, inspiring look into the heart behind Salon Polish—and the woman who keeps raising the bar.