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Welcome to Episode 14 of the Nomads Nation Podcast! Today I chat with Bellroy founder Andy Fallshaw about all things bags and warranties. We chat about the challenges surrounding warranties, and what Bellroy is doing to improve their own warranty and customer support.

00:36 - The carry community
2:46 - New Bellroy bags
6:20 - Traveling lite
10:30 - Bellroy's ambitious year
13:29 - Different EDC for different locations
17:09 - Bellroy's new warranty
29:08 - Innovation vs playing it safe
31:45 - Evergoods
32:29 - Fine print in warranties
36:55 - GORUCK & Osprey warranties
40:30 - Bellroy repair center?
42:11 - Overseas repairs
43:03 - Bellroy customer support
46:20 - Brand reputations
49:15 - Why 6 years?
54:30 - Upcoming Bellroy bags