Some of the most difficult conversations take place between medical professionals and their patients. In this first part of a two-part episode, patient advocate and long-time surgical nurse Antra Kathleen Boyd talks about how we can better manage those conversations and achieve the best possible outcome for everyone involved. And next week, physician Alan Snyder will join us to give us a health care provider's perspective.

To learn more about Antra and her work at Connected Care Patient Advocates, visit her website at www.connectedcarepatientadvocates.com.

Thanks as always to Jim Cirillo at www.jimiumgroup.com for our original music, and to Rachel Greenberger for our original podcast art.

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