Beth Gallagher is the CEO and founder of LifeWorks, a person-centered services organization based in San Diego, California. Since its inception, LifeWorks has been focused on providing person-centered support, particularly through supported living services. Gallagher is a prominent figure in advocating for person-centered planning and has co-authored a book titled "Intentional Teaming: Shifting Organizational Culture." Her work extends beyond traditional planning methods, emphasizing the cultivation of a culture that enriches both clients and staff through understanding individual gifts and fostering potential.

Episode Summary:

This episode features Beth Gallagher, CEO of LifeWorks,who provides an enlightening discussion on what person-centered planning truly involves. LifeWorks, a distinguished organization in San Diego, focuses on empowering individuals with supported living services, operating on the belief that person-centered approaches go beyond traditional planning events. This philosophy not only enhances the lives of those they support but also enriches everyone involved in the organization's reach, including the communities in which LifeWorks operates.

Gallagher explains the core principles of LifeWorks, emphasizing that person-centered planning should be a cultural ethos rather than a one-off event. This approach involves fostering a culture of respect, contribution, and maximizing the potential within every interaction LifeWorks engages in—whether with the supported individuals, their families or the employees who serve them. Gallagher elaborates on the story of Joaquin, a former state institution resident now thriving in the community due to LifeWorks' dedicated support. By sharing his remarkable transformation, Gallagher highlights the necessary commitment and the relational foundations required to support individuals authentically. This episode offers a profound insight into the realities of compassionate care and the transformative power of love and community in developmental support services.

Key Takeaways:

• Person-Centered Planning: It's not just an event but a way of life. Person-centered planning should embody a culture of ongoing support and personalized engagement.
• Intentional Teaming: LifeWorks employs a unique management style termed "Intentional Teaming," which emphasizes a supportive and adaptable work environment.

Notable Quotes:

• "Person centered planning is really a culture. It's a way of providing opportunities for people to live their best life."
• "If you don't ask, the answer is always no."
• "He goes to a classroom at SDSU… and he's not killing people and he's not dangerous. He just needs activity… and to be loved."
• "It's got to be 100%, 100%. So Joaquin's trying hard, we're trying hard… to meet in the middle."
• "It's mean… I can't imagine doing this work without having a relationship with the person that I support."

Resources:

• LifeWorks: LifeWorks, Inc. Website (URL not explicitly mentioned in transcript)
• Intentional Teaming Book by Beth Gallagher (no URL provided)
• San Diego State University: Featured due to Joaquin's involvement in community classes

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