In episode 3, Patrícia Estevão helps us to understand the importance of user research in Bitcoin. We discuss how user research can help us answer some fundamental questions such as:

Who are we building for? 

Why are we building for them?

What problems are we trying to solve?   

Projects Patricia has focused been involved in - 03:43

Do we have enough open-source user research? - 12:30

Challenges with being out of the banking system - 16:45  

Onboarding new users - 20:55

Are most Bitcoin users being technically savvy? - 27:15

What user problems do we need to solve? - 31:30

Patricia’s research proposal - 34:55

Twitter - @patestevao
Website - https://patestevao.com/
Research proposal - https://github.com/patestevao/Bitcoin-UX-research-proposal
Bitcoin Design Community - https://bitcoin.design/