Navigating the balance of incentives in the contracting industry can be challenging. Understanding the difference between expected and unexpected rewards is crucial for fostering a productive work environment. Expected incentives, like commissions and bonuses, are clearly outlined in job descriptions, while unexpected ones—such as annual trips based on performance—can significantly enhance team morale.

These long-term incentives require consistent reminders from leaders to keep them top of mind. By emphasizing both types of rewards, we can motivate teams effectively and ensure everyone understands their role in achieving collective goals. 

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