Britney Ziegler's Perfect Bite | Disrupting the Hospitality CRM Industry with Panso
Description
What if restaurants could understand every guest and their personal preferences across reservations, private dining, e-commerce, and events — all in one place? That’s the vision behind Panso, the 360 degree hospitality CRM platform founded by Britney Ziegler.
On this episode of The Perfect Bite podcast, I sit down with Britney to talk about her journey from working alongside celebrity chefs and food icons like David Burke, Carla Hall, and Molly Baz, to launching a startup that’s reshaping how restaurants build customer loyalty and future-proof their business.
Britney shares:
- How her early experiences in restaurants inspired her path into food and hospitality tech
- Lessons learned from working with celebrity chefs and food entrepreneurs
- Why she built Panso, a hospitality CRM that gives restaurants a true 360° view of their guests
- The challenges (and wins) of being a woman founder in the restaurant tech space
- How restaurants can boost customer retention, loyalty, and growth through smarter data and personalized experiences
Whether you’re a restaurant operator, food tech entrepreneur, or hospitality professional, you’ll walk away with insights on customer experience, innovation, and building a mission-driven business.
✨ Listen now to learn how Panso is helping restaurants thrive in 2025 and beyond.
You can learn more about Panso at www.hellopanso.com.
You can follow Panso at @hellopanso on Instagram.
You can follow Britney Ziegler on LinkedIn.
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