Building Empathy and Trust in the Workplace
Update: 2024-11-064
Description
In this podcast, Dr. Azarakhsh Mokri discusses “Trust and Empathy in the Workplace,” examining how understanding individual personalities, empathy, and trust impact professional relationships. Critiquing the clichés of “pop psychology,” he addresses topics such as the link between trust and job burnout, the effects of the “dark triad” (narcissism, psychopathy, and Machiavellianism), and the mistakes of mind-reading in judgments. Mokri emphasizes that analyzing colleagues’ behavior should focus on environmental and situational factors to foster organizational relationships and enhance trust.
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