Building Enterprise-Grade AI at Scale: Inside Workday's Journey with Generative AI
Description
Join us for an insightful conversation with Eliza Cabrera (Principal Product Manager) and Beau Lyddon (Principal Engineer) of Workday as they share their journey implementing generative AI at enterprise scale. As one of the first major enterprise software companies to roll out GenAI features, Workday offers valuable lessons for product and engineering teams navigating this technology.
Learn how Workday approached everything from their first MVP features to scaling AI across their platform, including:
- How they identified the right initial use cases and measured success
- Their approach to prompt engineering, model selection, and RAG architectures
- Managing enterprise customer expectations around data privacy and compliance
- Creating an AI playbook to help teams across the company adopt GenAI
- Balancing innovation with enterprise-grade reliability
This episode offers practical insights for anyone working to bring generative AI capabilities to enterprise software products. Eliza and Beau share candid perspectives on what worked, what didn't, and how to think about scaling AI responsibly in complex enterprise environments.
Whether you're just getting started with GenAI or working to scale it across your organization, this conversation provides valuable lessons from leaders who have successfully navigated these challenges at one of the world's largest enterprise software companies.