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Building Relationships Before Providing Feedback

Building Relationships Before Providing Feedback

Update: 2024-03-06
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This week Sara brings on Jaclyn, a customer success manager at an open source software company. They discuss how feedback should be paired with empathy and curiosity while also having the best intentions. It’s easier to have constructive or corrective conversations when establishing credibility and building a relationship first.  



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Building Relationships Before Providing Feedback

Building Relationships Before Providing Feedback

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