Building Smarter Med Spas with AI and Human Connection
Update: 2025-11-19
Description
Can artificial intelligence drive the ability to be more human? This week on Medical Spa Insider, AmSpa founder Alex Thiersch sits down with Rachel Sanders, MBA, Chief Marketing Officer of Rhodium Software (Rhodium.is.beauty). Sanders, whose career evolved from investment banking to wellness entrepreneurship, describes how Rhodium uses AI to help clinics drive growth so they can focus on the human connection at the heart of every patient interaction. Listen for:
- What Rhodium is and how it makes your EMR smarter;
- Five core areas Rhodium automates: retention, loyalty, analytics, workflows, and communications;
- How Rhodium simplifies scheduling and campaign building;
- Why ease of use is critical for med spa tech adoption;
- Why AI-native platforms outperform retrofitted tech;
- Rhodium’s growth and its mission to support human-first care;
- Using trained AI to answer aesthetic questions after hours;
- The future of aesthetics, women’s health and the client experience.
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Music by Ghost Score
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