In this excellent interview, Brigid sits down with Nahdia Khan.

Nahdia is a strategic advisor and purpose-driven leader with over 20 years of experience in digital learning, public policy, and executive education. As the former Chief Impact Officer at Mind Tools, she has deep expertise in transforming customer relationships into vibrant communities of practice that drive both engagement and commercial success.

In this episode, Nahdia provides a masterclass on the power of Learning Communities of Practice, built on her core belief that "people learn best when they're connected." She offers a comprehensive guide for anyone looking to build and sustain a thriving community, including:

1. What is a Learning Community of Practice?: Nahdia defines it as a group of people sharing a common challenge or passion who come together regularly to learn from each other through a blend of peer learning, co-creation, and applied practice.
2. The Key Ingredients for Success: Discover the essential elements needed to build a successful community, including trust, transparency, psychological safety, and co-creation, with the ultimate goal of the community becoming self-managing.
3. A Practical Guide to Getting Started: Nahdia outlines a step-by-step process for building a community from scratch, from defining the problem you're solving to doing market research and involving members from the very beginning.
4. "Living Labs for Insight": Learn how communities solve critical challenges for L&D teams by serving as a real-time source of feedback, a space to test ideas, and a way to have nuanced, hype-free conversations on fast-moving topics like AI.
5. How to Measure Success: Nahdia breaks down measurement into three key layers: engagement (participation rates), value (member feedback and stories of applied learning), and impact (contribution to business outcomes).
6. The Future is Connection: Nahdia makes a powerful case for why communities are not a "nice-to-have" but a "must-have," arguing that the most sustainable asset an organization can build is the connection between its people.

Nahdia offers an inspiring and actionable framework for creating powerful learning communities. If you believe in the power of connection and want to foster collaborative learning, this is a must-listen-to episode.

Connect with Nahdia on LinkedIn: Nahdia Khan 

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