Building Trust & Culture at Blue Cross Blue Shield Association with CHRO Lynn Merritt
Update: 2025-05-28
Description
On this episode of Empowering Workplaces we welcome Lynn Merritt, CHRO at Blue Cross Blue Shield Association. Lynn shares with us how she’s creating a culture of trust, transparency, and inclusion across a huge network of community-focused healthcare organizations.
With 20+ years in healthcare HR, she shares the ups and downs of piloting initiatives like a four-day workweek pilot, why really listening to employees matters, and how being authentic keeps teams engaged and motivated.
Join hosts Sanja Licina, PhD, and Guille Santana for this inspiring conversation full of real talk about making work better and more meaningful. Plus, Lynn’s top tips for HR leaders trying to do the same.
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