Building Trusted Partnerships with Google's CS Executive Carol Crowe
Update: 2025-02-11
Description
The Customer Success Pivot Your Career podcast’s guest, Carol Crowe, a Customer Success Executive at Google, shares her journey from technical support to CS leadership. Carol emphasizes the importance of building trusted advisor relationships both with customers and internal teams. Key topics include communication, empathy, and leveraging AI for efficiency. The discussion also highlights how to maintain and nurture these relationships, particularly in large enterprises, and offers practical advice for CS professionals.
Comments
In Channel
Download from Google Play
Download from App Store
United States00:00
00:00
1.0x
