DiscoverProfitSchoolBuilding a Culture of Accountability
Building a Culture of Accountability

Building a Culture of Accountability

Update: 2025-06-03
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Welcome back to the ProfitSchool by MeasureU podcast Business Unfiltered with Mercer and Jeff Sauer. Today's topic is Building a Culture of Accountability.

  • The discussion centers on establishing a "culture of GUSTO" within a business.

  • Jeff and Mercer define "GUSTO" as a framework for team members to operate effectively, emphasizing self-driven action and focus.

  • The framework aims to be more impactful than traditional mission or vision statements, which often become "placards on the wall".

  • "GUSTO" is an acronym: Good enough to get going (G), Use the system to improve the system (U), Speed to result (S), Trust but verify (T), and Out with the trash (O).

  • The hosts explain how these principles foster a proactive environment, encouraging action over perfectionism and continuous improvement.

  • The episode concludes by illustrating how an AI-first approach can integrate seamlessly with these "GUSTO" principles, enhancing efficiency and removing bottlenecks.

 

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Building a Culture of Accountability

Building a Culture of Accountability

Chris Mercer and Jeff Sauer