In this episode, we shift our focus to an often-overlooked aspect of the pool industry—service. With nearly four decades of experience, Matthew dives into everything from the evolution of pool maintenance to practical advice for businesses looking to expand their service divisions. Starting his career at 17, hustling to pay bills, Matthew has grown CPC Pools from five openings to servicing over 22,000 pools. He shares the importance of having a solid plan, the value of follow-up, and how innovations like his invention, the VAC Daddy, have revolutionized the industry.
For those thinking about pivoting to or growing their service operations, Matthew sheds light on why service can be a reliable revenue stream, especially during economic fluctuations. We also tackle listener questions, providing expert insights into common mistakes and how to maintain consistent water quality.
Join us for invaluable lessons from a true industry veteran. Remember, a rising tide raises all ships. Let’s elevate yours on this week's episode of the Mast Sales Group podcast!
Key Moments

06:04 Vac Daddy: Game-Changing Invention
09:00 Pool Cleaning: Quality vs. Speed
13:33 Word-of-Mouth's Lasting Impact
14:34 Commitment in Pool Business Strategy
18:57 Community Referrals Over Ads
21:17 Chlorinator Issues with 2-Inch Lines

Connect with Matthew D’Aguanno
LinkedIn: https://www.linkedin.com/in/matthew-d-aguanno-070769142/
Website: www.thevacdaddy.com